According to Gartner, IT spending is projected to grow 8% this year, and the rise of investments in AI is noted as one of the main drivers. Machine learning platforms and other forms of AI are being incorporated into our everyday lives, leaving consumers wary of the ethical implications when it comes to the use of their data. As behemoths, such as Google and Amazon, along with many other companies of all sizes, plan to incorporate more AI capabilities this year, it’s important to ensure new AI capabilities are integrated responsibly and ethically to avoid data security issues, general public backlash, and/or lawsuits such as the New York Timeslawsuit filed against OpenAI/Microsoft.
Let’s explore ethical challenges, solutions, and key business strategies to empower organizations to implement AI into their IT systems effectively while being ethically sound.