Annual next-generation 911 revenues in the US to surpass $1 billion by 2026
Advancements in cloud-based platforms accelerate innovation in next-generation 911 systems
SAN ANTONIO — Next-generation 911 (NG911) introduces innovative features and functionality that will significantly improve and expand public safety capabilities, according to Frost & Sullivan’s recent analysis. NG911 allows end users to efficiently relay text, data, video, and IP-based voice calls to emergency communication centers. The proliferation of the IoT is a prominent factor in triggering opportunities for NG911 systems. As a result, the market for NG911 in the U.S. is expected to grow from $888 million in 2021 to $1.19 billion by 2026, registering a compound annual growth rate (CAGR) of 6.1%. The expansion of NG911 will support a surge in IoT-initiated 911 notifications coming from connected security systems, vehicles, homes, buildings, smart city infrastructure, wearables, and other connected assets.
“Public safety answering points (PSAPs) must be equipped to keep up with disruptive technologies and advanced networks that have altered the way consumers and businesses communicate,” said Brent Ladarola, vice president of research at Frost & Sullivan. “NG911 represents an industry transformation that proactively enhances public safety by acknowledging and catering to the rapidly evolving demands of citizens. It enables connected assets to provide first responders with auxiliary incident intelligence to enhance the preparation, speed, and precision of an emergency response.