Organizations around the world have gone through significant transformations in 2020. Most notably, the work-from-home initiative has been widely adopted, with some companies abandoning traditional office space altogether. As a result, many industries have increased their reliance on public SaaS applications to support day-to-day operations.
As with any cloud services, SaaS applications provide robust features and capabilities available from any location with any device. SaaS applications have the added advantage of obscuring the underlying network layers, hardware, and operating systems, enabling organizations to focus their efforts on the applications. Despite these benefits, managing and securing SaaS applications continues to be a major hurdle for organizations. There are several factors at work contributing to this challenge.