When it comes to critical infrastructure, any amount of downtime is unacceptable. But, how does this translate to a work-from-home environment? In the midst of a pandemic, working remotely may become (if it hasn’t already) the new norm for a lot of IT managers and database workers. But, remotely managing a data center or IT infrastructure is not new. What about situations where you have extremely limited on-site access? Can you solve every issue with just remote desktop or remote access software? Any IT administrator already knows the answer to this. In many cases, hardware could be the answer.
Computer problems that require rebooting, working with the BIOS, or starting in safe mode often cannot be done with remote access. KVM over IP grants the user direct access to multiple computers utilizing cable signals to grant hardware-level troubleshooting.