Mitel Announces New Integration With Google Cloud Contact Center AI
Mitel’s solution is designed to give Google Cloud customers the ability to deliver more intelligent and insightful customer experiences.
Mitel® has announced an integration with Google Cloud’s new Contact Center AI, a solution that combines multiple AI products to improve the customer service experience, as well as the productivity of contact centers.
Contact Center AI is a simple, secure, and flexible solution that allows enterprises with limited machine learning expertise to deploy AI in their contact centers. The solution integrates with partners like Mitel that customers already work with for easy integration into their systems.