Global Capacity Names New Chief Service Operations Officer
Ray Whinery appointed to deliver best customer experience for Global Capacity customers.
Global Capacity has announced the addition of Ray Whinery to its executive leadership team as its new chief service operations officer, underscoring its commitment to deliver on the company’s brand promise of Connectivity Made Simple™. An industry veteran with operations and engineering experience in telecom, cable, wireless and data networking, Ray will play a pivotal role in the company's success. He is responsible for overseeing the daily operations of every aspect of service operations for the company, including service delivery, customer support, field operations, service management and core network support.
Over the past 30 years, Whinery has held executive positions at leading network and technology companies including Zayo, American Traffic Solutions, tw telecom, and US West. Previous positions include VP of Network and Technical Operations, SVP of Service Operations, and SVP of Engineering and Operations. He holds a BSEE degree from Arizona State University.