A Majority of IT Professionals Think Outsourcers Invent Work For Money
A recent survey from Lieberman Software has found that 64 percent of IT professionals believe their IT outsourcer has invented work for profit and 33 percent say they trust their outsourcer’s work less than in house—showing that relationships between outsourcers and their customers have reached a real low.
To add insult to injury, 42 percent said that outsourcing agreements ended up costing more than originally planned. Despite these views, 71 percent of companies outsource a significant portion of their IT—up from 43 percent of respondents in a similar survey last year.