Desktop-as-a-service (DaaS) and virtual desktops have helped transform how employees work with ubiquitous and secure access to their business apps and data from anywhere, at any time.

As of 2022, demand for cloud telephony services is forecast to accrue $20.7 billion. Growth is attributed to a shift toward more efficient telecommunications technologies.

The acceleration of digital transformation caused by the pandemic will continue for at least the next couple of years. Rapid and often continuous data center retooling is expected as businesses rely on and respond to the above trends to meet their evolving customer, employee, and partner needs.

As the Information and Communications Technology (ICT) industry faced unprecedented challenges in 2020, the need to support a huge number of connected devices and sensors skyrocketed. How will these trends impact the ICT infrastructure in a post-pandemic reality?