Even if you practice good cyber hygiene every day, there’s always something more to learn or do. 

In March, 1,000 top tech experts including Elon Musk, Apple Co-Founder Steve Wozniak, and OpenAI CEO Sam Altman published their call for a six-month moratorium on further development of AI systems more powerful than GPT-4.

The Greenhouse Gas Protocol has defined three scopes to categorize the different kinds of emissions created across an organization’s wider value chain, including its suppliers and customers.

I encourage everyone reading this to practice in all aspects of both their personal and professional lives — practice being healthy, kind, understanding, empathetic, resourceful, etc. But, I'd also like to challenge you to practice being more sustainable.

Any transformation is difficult, and one of the biggest challenges with transitioning to a cloud contact center is one of choice. 

Physical security has come a long way in our industry. Sometimes I miss the ritual of signing in on the clipboard and chatting with Phil about the weather. I’m old-fashioned that way, but even my nostalgic self can’t help but admire the progress we’re making in this field and how much it is contributing to securing critical IT assets. 

AI itself needs to be regulated. The burning question is “Should it be centralized?”

Bitcoin mining is regularly painted in a poor light in the media. This should be an alarm bell for the broader data center industry. Why? Because the issues raised aren’t specific to crypto.
 

Our blasé attitude toward data consumption is a huge problem — one we can solve but that we seem to be perpetuating instead …

Taken at face value, the impact of crypto on the environment reveals a massive carbon footprint the size of some small countries.