FRISCO, Texas — Netwrix released additional findings for the managed service provider (MSP) sector from its survey of more than 1,600 security and IT professionals conducted in February 2023. 

According to the survey, the top IT priorities for the MSP sector are network security and data security, both of which were named by seven in 10 MSPs.

“The ultimate goal of network compromise is usually to gain access to sensitive data," said Dmitry Sotnikov, vice president of product management at Netwrix. "If an MSP’s network is breached, the attackers can steal, destroy, or encrypt its customers’ data — which could be catastrophic for the MSP’s business. To reduce risk, it is vital for MSPs to implement zero standing privilege and password security solutions, as well as be ready to defend against cyberattacks with effective identity threat detection and response tools.”

According to the survey, 61% of organizations in the MSP sector suffered a cyberattack within the last 12 months. The most common attack vectors were phishing, ransomware or another malware attack, and user account compromise. 

“Compromising a single MSP account can give an adversary privileged access to the systems of multiple clients, which makes MSPs a particularly lucrative target for attackers,” said Dirk Schrader, vice president of security research at Netwrix. “To mitigate the risk of account compromise attacks, MSPs should implement strong password policies, strictly enforce the least privilege principle, continually audit for suspicious activity, and ensure they can respond quickly to threats.”

To learn more about security trends, check out the complete 2023 Hybrid Security Trends Report.