InformaCast with Incident Management is mass notification and critical event management software that allows users to group all of their messages and resources under specific scenarios. When an organization encounters an event that could impact its mission critical operations, it can open the scenario and have everything it needs at its fingertips. This can include the initial alert, follow-up messages, and “All Clear” messages to signal the event has been resolved. Users are also able to upload relevant resources into the incident hub to help give safety team members the information and assistance they require to easily manage the situation. This can include safety checklists; building floor plans; and links to external resources, like security camera feeds. When the incident is over, a report is created that allows users to review how the event was managed and inform future adjustments to ensure the most effective response possible.
The incident management capabilities add to the already robust mass notification software that gives organizations the ability to reach all of their on-premises and mobile devices with mission critical messages from a single interface. The system leverages text, audio, and visual alerts that can be delivered to IP speakers, IP phones, desktop computers, digital signage, mobile devices, and more to ensure no one misses a message during a crisis event. Messages delivered using InformaCast can be triggered with the push of a button via a physical or virtual panic button, mobile app, keyboard shortcut, monitored email address, RSS or CAP feed, or wearable device, as well as other systems and devices that make it quick and easy to get the word out. When an emergency occurs, the two most important factors are speed and reach, and organizations can improve both with InformaCast to help keep everyone safe and informed.
InformaCast with Incident Management offers a wide range of applications, and its flexibility makes it particularly well-suited to help organizations handle any mission critical situation they may face. When organizations plan for disruptive events, whether it’s an active shooter, severe weather, or medical emergency, they can use InformaCast to build text and audio messages for every stage of their response and group them in an easy-to-recognize scenario that can be accessed from a web interface or mobile app. The moment an incident occurs, every step of the response plan is laid out within the software so no one is out of the loop on information that may impact their safety.
Thousands of organizations around the world, including those in health care, manufacturing, government, enterprise businesses, educational institutions, and retail, are finding unique applications to help them manage events effectively. With the ability to reach on-premises and mobile devices, InformaCast can reach people whether they are at their desks, on the plant floor, or away from the main facilities. This helps get people out of dangerous areas and prevents unaware people from entering them.
InformaCast also offers a number of automated functions that work in tandem with its notification and incident management capabilities. With integrations into gunshot detection devices, eyewash stations, and AED cabinets, system administrators can get the context they need around an event the moment it happens, speeding up the incident management process. At the same time a notification goes out, a production line can be shut down, doors can be locked, or strobe lights can be activated, reducing the risk for people in the area.
The software allows organizations to build scenarios that surface as a customizable tile on the home screen of the interface. They can select colors, icons, and text to make scenarios instantly recognizable. For example, they can now build a red tile with a flame icon and label it “Fire” to make it obvious that this is the scenario to use in the event of a fire in their building. Within the scenario, live, prebuilt message templates are available specific to that event. They no longer need to parse through irrelevant messages to find the ones they need. They also have more than just their messages to help manage the event. Floor plans, safety checklists, and other resources can be uploaded ahead of time or as the event unfolds to provide additional assistance and context about what is happening and the best actions to take. When an incident has concluded, a report is automatically generated that helps organizations understand the effectiveness of their response so they can make appropriate adjustments for the future.
Because it offers a wide range of integrations and message customizations options, InformaCast can be utilized in any industry to provide relevant updates that keep operations running smoothly. Following a notification, key stakeholders can be invited into virtual collaboration spaces or onto a conference call to assess the situation and deploy a response. This helps gather the right people quickly so situations can be resolved without delay.
In addition to mission critical capabilities, it can also be used for regularly scheduled announcements, like shift changes. This adds value to the system, as it can be used for more than just emergencies to improve efficiencies around daily communications.
InformaCast is updated every six weeks with new features, bug fixes, and other improvements.