Over the past decade, advancements in the realm of (AI) have spurred shifts and growth across technology, social connection, and global industries, such as e-commerce, health care, and more. As we look forward to 2022, it's expected that we will continue to see advancements in the evolution of AI and its broader adoption across a more significant number of industries the world over.
Liziana Carter is the founder and CEO of Grow AI, a chatbot agency that uses conversational AI to instantly connect consumers to eCommerce businesses via Facebook Messenger, Instagram DM Automation, and WhatsApp Automation.
Her solution helps consumers buy easier by creating unique experiences at every step of their customer journey. She is a former Microsoft Practice Lead and started Grow AI in 2019, aiming to build a business that would impact the current economic landscape.
Mission Critical recently sat down with Carter to ask her about what trends and evolutions we might expect to see in the months to come as we navigate through 2022. Here’s what she had to say.