As the one-year mark approaches since the COVID-19 pandemic was declared, work environments haves changed dramatically across the globe due to social distancing and safety guidelines. This shift has resulted in technological advancements and heightened adoption rates of mobile solutions by police departments across the country to aide in how work gets done remotely, regardless of physical locations. But, most importantly, these shifts have brought to light the benefits of using technology to streamline workflows and improve communication so law enforcement professionals can better serve our communities now and into the future.
With new technology and mobile solutions, police officers not only find an increase in efficiency but also improved situational awareness when performing duties out in the field. This “new normal” has also created a decentralized workforce that challenges departments to leverage technology to ensure their employees are connected while working from their homes versus at police headquarters. This may include digitalizing IT infrastructure to ensuring handhelds, laptops, and tablets operate on a secure network, allowing law enforcement professionals access to the sensitive information they need, so they can accomplish administrative tasks securely while working remotely.