Well, we made it … 2020 is behind us. It was a year of discovery, to say the least.

The mission critical industry was one of the most impacted by the pandemic, and the result was rapid-fire change. Sure, some of these changes were unforeseen — like the shift to an almost 100% remote workforce — but others were already in the works and simply saw increased or accelerated adoption (think cloud computing, remote monitoring/management, etc.).