The COVID-19 pandemic has challenged the majority of countries around the world. While some of the solutions proposed by governments have varied, when it comes to providing social, economic, and medical assistance, those with developed GovTech — a whole-of-government approach to public sector digitization — have generally been more efficient.
The pandemic has highlighted the importance of such systems, but, as with any crisis, it has also left many pondering: how will GovTech evolve in the future?