The IntelliSite™ remote monitoring system allows users to monitor the status of a portfolio of fire control units in real time across multiple locations via computer, tablet, or smartphone. Using secure cellular connectivity, control unit status — and the status of all associated detection devices and supervised suppression systems — is at the user’s fingertips, providing information-based decision-making. The system reduces service times with remote system analysis and maintenance planning and increases service levels and customer satisfaction with 24/7 remote access. The IntelliSite system is compatible with Kidde Fire Systems addressable control units as well as legacy Chemetron® and Fenwal® control units. The IntelliSite mobile app is compatible with iOS™ 11 and later, and Android™ 6 and later operating systems.