The current pandemic has completely transformed how companies operate. In the last few months, more companies across the globe have advised their employees to telecommute. Due to a sudden surge in remote workforce across the world, the demand for telecommuting tools has also increased considerably. A digital workspace that facilitates remote collaboration and unified communication is now an urgent necessity for business continuity. Therefore, organizations must augment their existing remote ecosystem to cater to these new, unanticipated needs. However, a poorly implemented workspace not only impacts collaboration and productivity but also poses a significant risk to information security.
To get the job done, employees sometimes employ unmanaged third-party applications to facilitate productivity in a remote work scenario. Recently, there have been a few significant incidents that have brought vulnerabilities to the forefront in two top-rated teleconferencing tools. Vulnerabilities in a product used to communicate, collaborate, and store intellectual property or other sensitive data can potentially lead to disastrous consequences, such as credential compromise, data exfiltration, and loss of customer trust. As these tools interact with confidential assets and data, cybercriminals have been targeting them often, especially during the current scenario when an increasing number of people are using them while working from home.