If you’re reading this, chances are you’ve not only heard about AIOps but have also been inundated by companies claiming that their AIOps solution is your fast lane to digital transformation. Just a few years removed from Gartner coining the term, 2019 became The Year of AIOps Hype.
A healthy amount of this hype is warranted. However, one research firm said the global AIOps market is expected to grow from $2.55 billion in 2018 to $11 billion by 2023, at a compound annual growth rate of 34%. But some industry watchers are urging caution, as there isn’t a clear consensus on what AIOps is, let alone how it can benefit enterprises today. Meanwhile, an overwhelming number of companies are suddenly claiming that they are now an AIOps vendor — a reflection of the pressure companies are feeling to align themselves with the term.