ManageEngine Updates Its Cloud-Based Service Desk Software
ServiceDesk Plus extends ITSM capabilities to business functions beyond IT.
ManageEngine has announced that it is bringing a unified approach to enterprise service management with an update to the cloud version of its flagship ITSM product, ServiceDesk Plus. With the ability to launch and manage multiple service desk instances on the go, organizations can now leverage proven IT service management (ITSM) best practices to streamline business functions for non-IT departments, including HR, facilities and finance. Available immediately, the ServiceDesk Plus cloud version comes loaded with built-in templates unique to various business processes, giving users the flexibility to perform codeless customizations for quick and easy deployment of business services.