Profit opportunity leading to telco provider entry into managed services, resulting in greater competitive pressure on established MSPs.
CloudJumper has announced strategies for managed service providers (MSPs) to help in successfully competing against the growing number of telecommunication firms transitioning to managed services. These strategies include activities as simple as expanding one's knowledge base to leveraging innovative product/service licensing models that differentiate the organization against new market entrants. With the right mix of business strategies and solutions, established MSPs can enhance their positions for increased market share.
According to a forecast* from independent global analyst firm Ovum, "Telecom service providers will grow their revenues from global services to enterprise customers to more than US$297 billion by 2020. The biggest contribution will come from new strategic ICT services revenues at nearly US$173 billion, which will increase at a CAGR of 9.9% over the period 2015-2020. Telcos overall have taken more than 14% of the global ICT services market in the last couple of years, and should reach more than 18% by 2020."1