ServiceNow Solutions Supported By Continuity Software's AvailabilityGuard
AvailabilityGuard Integration enables ServiceNow customers to eliminate infrastructure outages.
Continuity Software™ has announced full support and comprehensive integration with the ServiceNow portfolio of cloud-based products. IT organizations that use ServiceNow will now be able to take advantage of Continuity Software's AvailabilityGuard™ software in order to eliminate infrastructure outages. With automated daily verification of the entire IT infrastructure configuration, ServiceNow customers can now proactively discover and address issues before they cause downtime and data loss, thereby ensuring uninterrupted service availability and business continuity.
The AvailabilityGuard Risk Discovery Engine™ automatically scans the entire IT infrastructure in a non-intrusive, read-only mode, collecting up-to-date configuration information from servers and clusters, storage devices, database servers, virtual infrastructure, and the networks that connect them across physical, virtual and into the cloud. AvailabilityGuard then analyzes the information gathered against its continuously updated knowledgebase of over 5,000 risk signatures and vendor best practices, pinpointing any misconfigurations that could lead to downtime and data loss. To ensure ServiceNow issues are tracked to resolution, AvailabilityGuard now automatically creates a ServiceNow incident. Ticket information includes a detailed description of the problem, its potential business impact, and suggestions for remediation.