Global manufacturer takes to the cloud to improve performance
At Welch’s — a global brand known for juices, jams, and jellies — IT faced questions regarding hardware, software, and utilization savings. One IT department serving the organization — including manufacturing, supply, and finance — oversees databases, storage, and applications. Welch’s was using AIX/Linux and Oracle tools, but could not fully monitor the environment. Mukesh Sharma, senior manager of IT, database, and ERP infrastructure, oversees all mission-critical infrastructure , and in his words, the approach was “very reactive.” Administrators responded to individual performance complaints using their own approaches.
“Our environment runs very lean, with no dedicated administrators to watch storage or systems. Downtime here slows our entire business, potentially including manufacturing and shipping. We cannot afford any slowdowns, which is why partnering with Galileo made so much sense. They let us see not only what has happened, but also where, when, and why. Better yet, they allow us to prepare for what may happen in the future. That preventive component is vital,” Sharma said.