Uptime Institute has unveiled its new Hybrid Resiliency Assessment service, which is designed to reduce the risks associated with business service delivery when the underlying infrastructure spans multiple data centers, colocation sites, and the cloud. The new offering provides an independent evaluation of an organization’s hybrid infrastructure and its ability to deliver specific IT services over the expected range of operating conditions.

Today, many organizations have created complex infrastructures comprised of multiple data centers, colocation facilities and the cloud. These same organizations have distributed their core IT business services across hybrid structures, greatly reducing their control and visibility in the process. Uptime Institute’s new offering provides an independent review of each hybrid structure’s ability to offer specific types of business services, delivering insights on the overall level of resiliency and risk associated with those services, and empowering IT executives and practitioners to take corrective action as needed.

“CIOs are chartered to deliver the business services needed regardless of the technical platform choices their teams have made,” said Chris Brown, CTO, Uptime Institute. “Delivering business services that span hybrid infrastructures without the same level of governance and risk assessment seen in traditional infrastructure creates a series of hidden vulnerabilities and puts them at a risk. Our new Hybrid Resiliency Assessment service provides a clear view of the expected performance of various business services over a wide range of normal operating conditions — regardless of the underlying systems involved.”

Uptime Institute’s new Hybrid Resiliency Assessment is designed to provide IT executives and staff with necessary governance at the service level, regardless of the type of underlying platform(s) involved. This enables direct alignment between business requirements and the hybrid infrastructure. The service applies a proven methodology for evaluating infrastructures, studying the interactions between the various related sub-systems. Delivered on-site by Uptime Institute experts, the assessment focuses on five key categories:

  • Organization: Organizational structure to align resilience capabilities to business priorities.

  • Application: Mapping dependencies and investment priorities to business needs.

  • Platform: Evaluating platform performance, driving visibility and control of IT services.

  • Network: Assessing network architecture, redundancy and performance testing processes.

  • Data Center: Matching infrastructure redundancy and operational rigor to workload priority.

Uptime Institute’s consultants analyze each business service across all five areas and assess the data when all components are combined as a single system, to validate the effectiveness of the company’s overall IT service delivery strategy. Clients receive an in-depth resiliency report that outlines the expected performance of specific business services, includes details on their effectiveness as it relates to the five key assessment areas and lists vulnerabilities along with practical recommendations for improvement.

The Hybrid Resiliency Assessment also includes a one-year subscription to Uptime Institute’s online Inside Track community to enable the ongoing improvement of clients’ hybrid platforms. This subscription allows client organizations to continue interacting with resiliency experts after the initial assessment, and to communicate with and learn from other companies who are also successfully optimizing their IT services in hybrid environments.

Uptime Institute is currently offering the Hybrid Resiliency Assessment throughout the world.