Eaton has released a new listicle titled “What You Don’t Know Can Hurt You: Four key questions on the risks of buying online.” The downloadable asset highlights risks faced by electrical contractors and distributors seeking to purchase products online due to the promise of low prices and fast turnaround, and how sourcing products in this way can lead to the risk of purchasing products that are counterfeit or suspect.

Counterfeit and suspect electrical products pose serious safety risks for distributors, contractors and endusers across the electrical industry. Often, these products — which include molded case circuit breakers (MCCBs) — are procured online from sources where the purchaser has no way of tracing them to the original manufacturer. Although buying from these sources may seem convenient, it’s critical to not put end customers at risk by taking shortcuts.

Questions addressed in the listicle include the following:

  • Some online resellers promise low prices and fast turnaround when I’m in a pinch. What’s the catch?

  • How can I tell the difference between authentic and non-authentic products?

  • What is the industry doing to combat the problem?

  • What can I do to avoid buying counterfeit or suspect products online?

Eaton is committed to raising awareness of the risks and dangers that counterfeit and suspect products present. Eaton’s “Power of Authenticity” program allows authorized distributors to source and supply authentic products quickly and efficiently to electrical professionals. Additionally, Eaton’s MCCB authentication tool, accessible via Eaton’s PowerEdge mobile app, lets users verify the authenticity of Eaton MCCBs up to 400 amperes.