Daryl Hoelscher has been named 2016 Mission Critical Facility Manager of the Year. Daryl is a data center manager with Digital Realty based in Richardson, TX. He has more than 25 years in the industry, is responsible for the Richardson campus data halls, and has been the technical voice for the campus since the first data center opened in 2009, according to his nomination.
“I have been in the mission critical facility business for over 30 years, mostly on the enterprise side, and Daryl is the most competent and attentive leader I have ever had the pleasure to work with,” said Dennis Kniery, senior sales engineer, in his entry.
Daryl has been with Digital Realty for nine years and is considered the “go to” guy anytime there is an IT customer escalation. Not only is he the final word on all construction cutovers, he also participates in customer satisfaction meetings and ensures his staff is trained and procedures are modified as needed to meet customer expectations. This includes training to ensure that Digital Realty maintains its record-setting nine years in a row of uptime statistics at the Richardson campus.
“Through Daryl’s attention to detail, he and his team are able to perform active testing of all mission critical equipment without impacting customer’s IT functionality,” Kniery said.
In addition, Daryl has championed the use of the building management system (BMS) and data center infrastructure management (DCIM) network to improve real time monitoring to improve the management and critical infrastructure deployment of the Richardson campus. “Hopefully we exceed our customer’s expectations,” Daryl said of his efforts.
Daryl says his future goals are the continued success for the commissioning and deployment of the latest large scale data center at the Richardson campus. “I am committed to provide my experience and expertise to the ongoing process of data center management and a quality customer experience,”
Daryl graduated from Texas State Technical Institute and started his career at Electronic Data Systems, now HP, working there for 18 years. He has been married for 24 years with two daughters and one granddaughter.