Mitsubishi Electric has announced the appointment of Susan Chacon as service department manager, UPS Division. Ms. Chacon will be responsible for the administration of service department policies and procedures, both internally and externally. In addition, she will oversee the field service manager and field techs as well as our authorized service providers.

A West Point graduate and combat veteran, Susan has extensive experience creating and administering programs dealing with warranty, service, installation, and contracts for over 600 locations of a large retail operation. 

Mitsubishi Electric leads the industry in designing and manufacturing reliable, environmentally friendly UPS systems to extend data center uptime, prevent costly data loss and protect against damaging power surges. “We’re pleased to have Susan join our management team and are confident she will be an integral member in helping us achieve our corporate objectives,” said Dean Datre, general manager, Mitsubishi Electric Power Products’ UPS division. “Our customers are running mission critical data centers where electrical power can’t be interrupted for even a millisecond. Providing world class quality service is of the utmost importance to safeguard against damaging and business disruptive power problems.”