Voiceware LLC Selects QTS Miami For Colocation Services
Data center’s customer service approach impresses VoIP provider.
QTS Realty Trust has announced that its Miami data center has been selected by one of South Florida’s largest VoIP providers, Voiceware LLC to provide colocation services.
Voiceware, experienced in selecting data center providers, was attracted to QTS’ Miami data center for several reasons, including its hardened infrastructure, strategic location and security procedures. However, it was the premium customer service and expertise of the QTS staffers that stood apart from competitors in the Miami data center market, according to the company.
“I’ve worked with several data center providers over the years and none of them come close to the level of care and attentiveness that we’ve received from the team at QTS Miami,” said Jose Alfonso, managing partner – Voiceware. “From day one, every team member we’ve encountered has delivered a high-end, professional experience.”
Voiceware will leverage QTS Miami’s secure, reliable and highly available IT infrastructure for its mission-critical applications. With 30,000 sq ft of enclosed space, the Category 5 rated facility is designed to withstand flood damage and carries a wind rating of 185 MPH. Its state-of-the-art infrastructure and power connections have made the QTS Miami data center an attractive option for clients in need of custom data center, colocatio,n and cloud services. The carrier-neutral facility provides access to multiple providers for local, fiber and Internet connectivity, and is powered via dual feeds.
“At QTS, we recognize that customers seeking data center services have several options to choose from in today’s competitive market. When technologies are similar, providing industry leading security and compliance and a premium customer experience are the things that sets us apart,” said Dan Bennewitz, chief operating officer, sales and marketing – QTS.
Voiceware provides high quality, reliable and feature rich hosted PBX, VoIP, and SIP Trunking products and services. Voiceware's core offering is centered around delivering end-to-end Enterprise Hosted PBX Cloud-based VoIP Services. The company has been delivering business voice services to customers of all sizes since 2011.