The data center industry continues to face growing demand for reliability and high availability on both the IT and support infrastructure systems (mechanical, electrical, and fire protection — MEFP), a trend that will not diminish in the foreseeable future. Best practice, continuous process improvement, and change management programs are implemented or reinvented to meet these demands. Extensive MOPs, SOPs, and ESOPs are crafted to ensure the “bad actors” are reduced or eliminated. Changing the culture within a data center organization to develop attitudes of all stakeholders toward high availability remains a priority at the C-Level. Those C-Level executives and their operations managers; interested in achieving cultural change, may best be served by adopting what the aviation industry implemented in the 1960s — reliability centered maintenance (RCM). The aim of RCM is sustained data integrity and availability of all systems: IT and MEFP.