Over the last few years I have been fortunate to have toured many critical facilities including performing in depth reliability assessments of over 45 sites in 20 countries across five continents. I have inspected literally millions of square feet of computer room spaces and supporting infrastructure. I have interviewed and evaluated facilities management staff and their processes and compared their performances against their corporate standards and industry best practices. What I have seen is a broad cross-section of compliance ranging from marginal to awesome.