Primary Integration (PI) has launched a new Operational Risk Management (ORM) consulting division to help owners, operators, and managers of mission critical facilities ensure long-term data center uptime. The new division will be spearheaded by Jim McEnteggart, a PI senior vice president.

PI’s Operational Risk Management consulting services focus on implementing operational and maintenance best practices, offering a one-stop-shop approach to enable clients to seamlessly deal with the risks intrinsic to operating and managing mission critical/data center facilities. The services include data center audits, operations & maintenance documentation, standards development, and critical environment operator training.

 “With human errors responsible for 75% of all outages, ORM services will enable owners to create prioritized behaviors that manage the risks associated with data center operators doing their job within critical facilities, where unscheduled down time cannot be tolerated,” McEnteggart noted. “Bringing documentation up to best practices and the use of data analytics and monitoring will ensure that uptime is maintained beyond industry standards.”

McEnteggart has over 25 years of MEP design and commissioning experience in mission critical facilities. He is a registered Professional Engineer, LEED Accredited Professional, Certified Energy Manager, and a Certified Data Center Energy Practitioner. He holds an M.S in marine engineering from the U.S. Merchant Marine Academy and an MBA in finance from Marist College.