365 Data Centers has announced that the IntelliNet Corporation (IntelliNet) has chosen 365's Cleveland facility as its primary data center to reliably host part of the IntelliNet Cloud. Using 365 Data Centers' downtown Cleveland facility for colocation enables IntelliNet to focus on its core competencies and deliver superior IT cloud-based managed services for its growing domestic and global customer base. IntelliNet selected 365's facility because of its carrier choice, convenient fiber-convergence location, compliance certifications and redundant systems to deliver extreme reliability for its services and the clients that use them.
365 Data Centers' redundant systems offer the reliability and 100% uptime that IntelliNet requires to support the always-on VPLEX-enabled IntelliNet Cloud, which IntelliNet uses to host and monitor business critical applications and services for its customers around the world. The IntelliNet Cloud currently houses thousands of virtual servers, virtual desktops and email systems. IntelliNet also monitors and manages its customers' technology infrastructure, including applications, servers, routers, and firewalls. Complementing the IntelliNet Cloud is IntelliNet's Network Operations Center (NOC), which is fully-staffed 24x7x365 by certified network and systems engineers. The company successfully addresses thousands of service "tickets" per month and has clients across all 50 U.S. states and 200 countries globally.
365's downtown Cleveland facility is located at 1255 Euclid Avenue. IntelliNet moved into this same building because it is a fiber-convergence hub. Initially housing its equipment on premise, the company experienced periodic power interruptions that critically affected its business. IntelliNet made a strategic decision to outsource its day-to-day infrastructure and support services to 365's power-redundant facilities next door. IntelliNet's service availability improved, and the firm moved its cloud and monitoring infrastructure from other facilities into 365's Cleveland location to serve as its primary data center.
In seven years, IntelliNet has experienced no downtime at 365's facility and the company has grown from 20 to 100 employees. When IntelliNet recently moved offices because it outgrew its space, the company continued to use 365's facilities despite competitive offers because of 365's superior reliability and client support services.
"IntelliNet offers a variety of sophisticated technologies but cloud solutions are only as good as the power source and data center they are housed in," said Ronald Taton, president at IntelliNet. "We work in a high-growth industry where competitors are constantly trying to steal market share, so if a data center goes down and you don't have redundant, reliable systems backing up your data and applications then you will lose business. We've experienced zero downtime in seven years and couldn't be more pleased with our relationship with 365 Data Centers."
"The potential costs of data center downtime can have grave business consequences not just for our clients but for the consumers and businesses that use their services," said Keao Caindec, chief commercial officer, 365 Data Centers. "365's operations teams work diligently to maintain 100% uptime and deliver the highest level of service and performance possible from our facilities. As evidence of that, we are the only company to achieve five critical compliance certifications across all of our facilities."
According to a 2014 EMC report, enterprises globally lose as much as $1.7 trillion through data loss and unplanned downtime, with downtime alone accounting for $954 billion and 64% of enterprises suffering data loss or unplanned downtime during the year. The average loss for enterprises was three working days of downtime (25 hours) over the year, costing $870,000 per firm.
IntelliNet provides, monitors and maintains IT applications and virtual infrastructure to free its customers' IT staff from day-to-day operations and maintenance to focus on more strategic initiatives that add value to their business. The company has clients spanning nearly every industry vertical including education, healthcare, government, insurance, legal, manufacturing, public utilities and software development.
365 Data Centers' Cleveland facilities are HIPAA, PCI DSS, SSAE 16, SOC 2 and ISAE 3402 compliant and feature redundant power, cooling, connectivity and security 24 hours per day, 7 days per week and 365 days per year.