As critical facility infrastructure matured and evolved over the last few decades, it has progressively become more complex and specialized. The skills and talent required to operate and maintain typical office buildings are no longer even close to being adequate for meeting the demands of critical facilities. For many businesses and organizations it makes not just common sense, but financial sense to procure rather than hire the specialized facilities management expertise and staff, and to allow the corporation to focus on the core business. But just as with any outsourced function, it is paramount that owners remain diligent and cognizant of how, and how well, their critical operations are supported.