INOC has been selected as a finalist in the “Innovation in the Outsourced Environment” category of the 2014 DatacenterDynamics North American Awards for its intelligent NOC Monitoring and Reporting Solutions. The DatacenterDynamics North American Awards are the leading awards for the data center industry, recognizing innovation, leadership, best practices and ‘out of the box’ thinking.
INOC was recognized for its ability to advance outsourcing services through a solid understanding of market requirements, demonstrating the best business case for outsourcing, and development and deployment of services that meet customer expectations. INOC’s intelligent NOC delivers uptime and performance to customers 24×7, combining the knowledge of a collaborative group of technology experts, sophisticated software tools and customized processes to constantly monitor and manage the health of data center assets (power, circuits, servers and security), cloud environments and applications, multi-vendor and multi-technology networks (optical, Ethernet, IP transport, and wireless), and more.
“INOC is honored to be selected as a finalist for the DatacenterDynamics North American ‘Innovation in the Outsourced Environment’ Award. Our recognition is a true testament to our service’s ability to help data center operators realize significant reductions in downtime and cost through 24×7 monitoring and rapid incident resolution, yielding increased customer satisfaction and the ability to repurpose valuable IT support staff,” says Prasad Ravi, chief executive officer of INOC. “Our state-of-the-art software technology, highly resilient and redundant NOC infrastructure, proven processes and expert technical staff differentiate INOC from off-the-shelf software and other outsourced IT infrastructure monitoring providers in the industry.”
INOC’s NOC Solutions offer real-time monitoring of critical infrastructure components as well as rapid incident response and resolution, and extensive reporting capabilities. INOC also offers NOC Turn-up and Integration, as well as NOC Runbook development, detailing comprehensive and client-specific operational support processes for Incident Management, Problem Management and Change Management.
DatacenterDynamics North American Awards winners will be announced at the December 2, 2014 awards ceremony in New York City, where over 300 industry professionals will convene for the inaugural black tie dinner to help celebrate the shared successes of the North American data center market.