The video training program is designed to enhance operational training of customers.
Compass Datacenters has implemented a unique new training program for customers that helps ensure that when they get the keys to their new data center facility, the handover and startup processes are seamless and successful. In collaboration with Schneider Electric and Lee Technologies, Compass has created a series of 16 video-based training seminars that are designed to prepare customers and each member of their data center team to successfully assume control of their new data center facility and begin operations. The training videos are designed to work hand-in-hand with Compass' detailed operational documentation, including both Standard Operating Procedures and Emergency Operating Procedures.
"The data center industry does a lot of things well, but one clear area of weakness has always been the way we as an industry hand over completed data center facilities to customers. Customers too often get inadequate support once they get the keys to a new data center, and that's not fair to them, especially when you consider the complexity of data centers today," said Chris Crosby, CEO of Compass Datacenters. "Data center providers should do more, and Compass is setting a new standard for that level of support with our CompassCare program."