Iron Mountain® Incorporated announced it has signed a multi-year agreement to provide data center colocation services for First Marblehead.
“We are a long standing customer of Iron Mountain’s off-site data management services, and have developed a trusted relationship with them,” stated Richard Shepherd, managing director of Infrastructure and Shared Services at First Marblehead. “As a highly regulated financial services firm, it’s imperative that our data center service provider adhere to the highest security and compliance standards. When we recognized the need for changing providers, we believed that Iron Mountain clearly hit the mark with our requirements.”
In addition to their security and compliance requirements, First Marblehead was also looking for a provider to flexibly support their evolving business needs. Iron Mountain’s secure Boston data center delivers a full portfolio of managed services — including carrier-neutral network connectivity, cloud backup and replication, certified technicians, helping hands services and more — for increased efficiencies. Colocating with Iron Mountain enables First Marblehead to leverage a single provider for its data center and managed services needs while benefitting from flexible and predictable contract options.
Iron Mountain’s superior commitment to customer service was another factor in First Marblehead’s decision to colocate in the Boston data center. “We’re pleased to welcome First Marblehead into our Tier III LEED Gold certified facility in Northborough,” said Mark Kidd, senior vice president and general manager, data centers, Iron Mountain. “We look forward to extending the same high standards of service they’ve come to expect from our data management business to meeting their data center needs. Partnering with Iron Mountain allows customers to demand more and get more from their data center provider.”
Beginning September 2014, First Marblehead will occupy a secure dedicated space at Iron Mountain’s Boston data center, located in Northborough,MA.