T5 Data Centers™ has launched a new subsidiary company to offer third-party facilities management services to data center operators across North America. T5 Facilities Management (T5FM) is the only data center management firm operated by the same organization that owns and operates the finest top tier, state-of-the-art data centers in the United States, providing comprehensive infrastructure support to keep data centers operational 24/7.
With the launch of T5FM, T5 Data Centers is offering the same on-site data center facilities management services available in T5’s own data centers. T5FM is prepared to provide on-site support to any data center operator, bringing the T5 team’s own experience and comprehensive understanding of data center operations from managing T5 Data Center’s seven U.S. locations.
“Creating our own data center facilities management company was a logical next step for T5 Data Centers,” said Mike Casey, COO of T5 Data Centers. “Unlike other facilities managers, we don’t operate apartment buildings or office buildings or other property types – we only operate data centers. That’s our core competency and we want our customers to benefit from our extensive experience managing T5’s own enterprise grade wholesale data centers.”
The T5FM executive management team has more than 100 years of combined experience managing data centers of all kinds. By offering their expertise to other data center operators as a service, T5FM will be able to assist customers in making critical operational decisions and ensuring unparalleled data center uptime through best-in-class service.
T5FM has developed policies and procedures to mitigate our customer's risk and eliminate operational stress. The cornerstones of T5FM's service philosophy include:
Safety – T5FM has a custom electrical safety program that follows NFPA 70 guidelines, and all T5FM technicians are certified in OSHA, NFPA 70, and first aid/CPR/AED.
Training – T5FM has developed a customized facility management training program, complete with textbook, portfolio training classes, and online tests. The training program includes details about mechanical, electrical, and plumbing (MEP) and fire protection (FP) systems. Training is modified to suit each location.
Process and Procedures – Drawing from T5’s portfolio policies, T5FM has a baseline for all site-specific methods of procedures (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs). The overarching objective is superior quality control.
Customer Communications – The T5FM team believes in flexibility and transparency and develops streamlined communications strategies to suit each customer’s needs. T5FM also provides visibility into its computerized maintenance management systems (CMMS) so customers can track preventive maintenance, alarms, and trouble ticketing.