The first study, which was independently conducted by Ponemon Institute LLC, was conducted in 2010 and findings revealed that organizations were underestimating the impact unplanned outages have on their operations. This year’s study reveals that this is changing and in some respects show that the ability to prevent data center outages is improving.

For example, new innovations around monitoring and Data Center Infrastructure Management (DCIM) are expected to have a positive impact on availability for the data center industry. There is also high confidence among many in this study in the performance reliability of their generators and switchgear. This year’s study was sponsored by Emerson Network Power.


White Paper 2013 Study on Data Center Outages - Ponemon Institute