Emerson Network Power has introduced LIFE™ Technology, an advanced diagnostics and IP-based communications system embedded within the company’s data center infrastructure equipment. This new technology is unique within the industry in its ability to both proactively identify problems and enable remote diagnostics — communicating those in real time to ensure a quick, efficient response. Today’s announcement marks the availability of LIFE™ Technology in North America. LIFE™ Technology is already available in EMEA and Asia.

LIFE™ Technology uses advanced service level data and IP-based communication to alert Emerson Network Power customer engineers of potential issues that may impact the life of systems within the data center infrastructure. In the event of a failure, the response would include the immediate dispatch of a service technician armed with detailed knowledge of the problem and the parts needed to fix it. This is a critical difference that could save an organization hours of diagnostics and potential downtime compared to traditional service organizations that rely upon a technician dispatched to the scene to diagnose the problem on site and locating replacement parts that may not arrive until the next day.