Norland Managed Services has officially entered the U.S. market with the establishment of offices in Dulles, VA; Chicago; and Seattle. The company’s efforts in the United States will focus on facility operations/management, ICT (convergence) and capital projects within the critical facility.  

With a mission to become the industry’s first true global solution for data center/critical facility management, Norland has hired 15-yr industry veteran, Steven Manos, to head the US efforts and replicate the company’s industry-leading success and growth rate.

“What sets Norland apart from anything I've witnessed in the critical facility space is the concept of marrying human factors and behavioral training that most providers don't consider part of their program,” said Manos.    

In practice, this approach has successfully reduced human error within the data center by up to 80 percent. It also fosters a specific culture of pride and excellence that I believe is unmatched.  The absolute passion to exceed expectations from everyone at Norland is contagious, constant, and inspirational."