James Mackenzie, CEO of Granite Networks, offers an optimistic outlook, "Ottawa had lost some of its luster within the high-tech space, but we are bringing back the shine with a specialty data centre facility with four main features: carrier neutrality, support for super densities, high reliability, and legendary customer service."
Data centers act as warehouses for hundreds and thousands of networked computer servers, storing everything from videos and music, to emails and webpages, to online games and business transactions, and enabling users around the globe to connect and access this information around the clock.
"Our location offers access to over a hundred strands of fiber. This means we can deliver the bandwidth our customers need from any carrier they prefer, rather than dictating their choice and forcing pricing terms on them. This allows our customers to save money with economies of scale by right-sizing their infrastructure. Increasing that value with redundancy and designing to the Uptime Institute's Tier 3 standards is a perfect match to our most important goal: providing our customers with legendary customer service," said Mackenzie.
This focus on customer service comes from the strengths of the team, comments Jason van Gaal, COO. "We've made an effort to find people who are passionate about what they do, in the same way that our customers are passionate about what they do. If you combine great people, great processes and great technology, you get a winning combination that gives our customers a highly reliable and convenient solution to support their mission critical infrastructure."
Peter McGillvray, VP of sales added, "The market is demanding a change to something better", noting the huge growth of data centre requirements in Canada, which is estimated at $4 billion according to IDC Canada. "Small to medium businesses feel the pain quickly when services go down or their calls aren't answered. We've gone through great efforts to ensure a high level of reliability with legendary customer service, making us an obvious choice for local companies to help them do what they do best."