As
I look back on the last decade, I think it would be a major
understatement to call it interesting. We approached it with the
trepidation brought on by Y2K uncertainties, which proved to be
nothing compared to the bursting of the dot-com bubble. Things got
worse on 9/11, and the 2003 Northeast Blackout brought on heightened
concern over business continuity/resiliency. Concerns over energy and
global warming continued as the decade drew to a close even while
collateralized debt obligations came home to roost and nearly brought
the U.S. financial system to its knees.
These
events are perfect examples of why the U.S. needs a robust
infrastructure to keep its economy functioning no matter what
happens. Considering all the changes we have collectively experienced
during the last 10 years, I’m not certain what to expect going
forward, but I am certain we will see more furious change, even
greater than the previous decade.
In the
twilight of the “The Digital Decade,” we are all aware that the
mission-critical industry has grown and transitioned at a tumultuous
and rapid pace. Driving this intensity are the business requirements
to process more, save more, and store more-all with reduced
greenhouse gas production-while each day we manufacture, process,
and store amounts of information equal to eight times the amount of
information housed in all U.S. libraries combined.
When
we first began the decade, acronyms and terms such as LEED, PUE,
DCiE, virtualization, GHG, REC, mobile technology environments, and
containerized systems, etc., either did not exist or did not affect
this industry. Green practices in North America were mostly an
afterthought in the data center environment until around mid-2006.
As we transition into the next decade much
more attention will be focused on the smart grid, cloud computing,
utility computing, and we must address ever growing threats such as
cyberattacks, electronic warfare, and electromagnetic pulse weapons
with a sense of urgency.
This past decade has
seen a tremendous growth in Internet applications, and our dependence
on them continues to increase, especially with all the new mobile
devices and applications entering the market. For example, in 2003
online holiday sales totaled about $18.1 billion. Only six years
later retailers saw close to $50 billion in online sales in the 2009
holiday season, and many retailers are now also utilizing social
networking websites to promote sales and distribute coupons.
Behind the scenes, data centers requiring 20
to 50 MW of power now process anything from orders to inventory; the
requirements in this decade have definitely changed. We now expect
and have become dependent on technology to work continuously, so much
so that when it’s not available everything changes, just as it did
in during the 2003 Northeast Blackout and to a lesser extent with
failures of RIM’s Blackberry network. If one of these large data
centers were to go down during a period of high demand, the monetary
losses would be absolutely devastating to the customer and the
company.
As an industry, we must continue to
update and refine the requirements that will improve our critical
infrastructure and articulate the importance of security in all
aspects-whether we are securing our sensitive physical spaces,
our energy grid, our BMS systems, or our IT assets. Cyberattacks are
becoming more frequent, targeted, and sophisticated. The Department
of Homeland Security, which is responsible for protecting civilian
computer systems, suffered 850 cyberattacks in the two years from
2005 to 2007. Clearly security is a key component in development of
the smart grid, utility computing, and cloud computing in assuring
these emerging technologies are protected from a cyberattack and
exposure to a third party with malicious intent.
So
as we enter the next decade and start taking inventory, perhaps a
place to begin is with your BMS System; does your building management
system have a firewall? What protection do you have if someone were
to hack into it? Just think about what it controls… this is just
the beginning. We need to be prepared for anything, because whatever
we can’t imagine today is what we are going to have to deal with
tomorrow, and we can’t afford to be caught with our heads in the
sand.
The Next Decade: Expectations for the Unexpected

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