What: FREE Webinar
When: Now Available On Demand
KEYS TO A HAPPY UNION: Getting Inside the Mind of Colo/Cloud/Hosting Users
In all relationships, communication is critical—especially when it impacts business, such as the relationship between a colocation provider and client. To explore this dynamic, IT managers and facility managers using cloud, colocation, or hosting as part of their data center ecosystem were surveyed to find out what they think of their service provider.
Service providers should attend this webinar to find out what their clients like, don’t like and ultimately what they wish providers would do for them. Users should attend to hear what their peers say about their experiences.
- Examine what customers really think about colo providers: biggest fears, concerns, and satisfaction level.
- Identify the top colo attributes that should be most important to a customer.
- Explain the top ways that colo providers can improve customer satisfaction.
- Explore the top strategies for mutual benefit of client and provider.